Shipping policy

At KnitJoy, we aim to deliver your handmade items as quickly as possible while ensuring they arrive safely and securely. Here are the details of our shipping process:

Processing Time:
All orders are processed within 1-3 business days after purchase. We work hard to fulfill orders as quickly as possible, but please allow a little extra time during busy periods or for custom orders.

Shipping Methods:

  • Standard Shipping (Free):
    • For domestic orders within Poland and the EU, delivery typically takes 3-7 business days.
    • For international orders, delivery can take 7-15 business days, depending on the destination country.
  • Express Shipping:
    • 1-3 business days for domestic orders within Poland and the EU.
    • 5-7 business days for international orders.

Shipping Rates:

  • We offer free standard shipping for all orders within Poland and the EU.
  • International shipping costs are calculated at checkout, based on your location.

Tracking Your Order:
Once your order has shipped, we will send you a tracking number by email so you can monitor your package’s journey to you.

Important Notice:
Due to unforeseen circumstances like weather conditions, national holidays, or shipping carrier delays, delivery times may vary. We strive to keep customers updated on any significant shipping delays.